Last updated: July 21, 2026
This Privacy Policy explains how Dongguan JoyNest Toys Co., Ltd. (“JoyPlush Toy”, “we”, “us”) collects, uses and protects personal information when you visit joyplushtoy.com (the “Site”) or send us an inquiry.
1. Who we are
JoyPlush Toy is the brand of Dongguan JoyNest Toys Co., Ltd., a custom plush toy manufacturer located in Dongguan, Guangdong, China. Contact: sales@joyplushtoy.com.
2. Information we collect
- Inquiry information you provide. When you submit our inquiry or contact form, we collect the details you enter, such as your name, company name, email address, country, and the content of your message (including any product requirements or files you choose to share).
- Technical information. Like most websites, our hosting infrastructure automatically records standard server logs such as IP address, browser type, pages visited and timestamps, used for security and to keep the Site running.
We do not sell products directly through this Site and we do not collect payment card details on it.
3. How we use your information
- To respond to your inquiry and prepare quotations, samples and OEM/ODM proposals you request;
- To communicate with you about ongoing or potential projects;
- To maintain the security and performance of the Site;
- To comply with legal obligations.
Where the EU/UK GDPR applies, our legal bases are: taking steps at your request prior to entering into a contract (Art. 6(1)(b)); our legitimate interests in operating a secure business website and responding to business inquiries (Art. 6(1)(f)); and compliance with legal obligations (Art. 6(1)(c)).
4. How your information is shared
We do not sell your personal information. We share it only with service providers that help us operate the Site and communicate with you — such as our web hosting and email delivery providers — and where required by law. These providers process data on our behalf and are bound by confidentiality obligations.
5. International transfers
We are located in China and your information will be processed there and in the countries where our hosting and email providers operate. Where required, we rely on appropriate safeguards for such transfers.
6. Data retention
We keep inquiry correspondence for as long as needed to handle your request and for a reasonable period afterwards for business records, then delete or anonymize it. Server logs are retained for a short period for security purposes.
7. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, and to data portability. To exercise these rights, email sales@joyplushtoy.com. If you are in the EU/UK you may also lodge a complaint with your local supervisory authority.
8. Cookies
The Site uses cookies necessary for it to function properly, and we use Google Analytics 4 to understand how visitors use the Site (pages visited, approximate location, device type). Google Analytics sets cookies and processes usage data on our behalf; you can learn more in Google’s Privacy Policy or opt out via the Google Analytics opt-out browser add-on. You can also block or delete cookies in your browser settings; the Site will continue to work with only minor limitations.
9. Children
The Site is a business-to-business website intended for adults. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised.
11. Contact us
Dongguan JoyNest Toys Co., Ltd.
Dongguan, Guangdong, China
Email: sales@joyplushtoy.com